1. Who I Am

 

This privacy policy explains how I, James Hurst (BodyTherapy.Health), collect, use, and protect your personal information.

I provide massage, soft tissue therapy, dry needling, and auricular acupuncture services in Sissinghurst, Kent.

 

You can contact me at:

Email: hello@bodytherapy.health

Phone: 07961 99 39 11

 

2. What Information I Collect

 

I collect personal information so I can provide safe and effective treatments. This may include:

 

• Your name, contact details, and date of birth

• Health and medical information shared during consultation, including any information relating to massage. dry needling (medical acupuncture), or auricular acupuncture sessions. 

• Appointment and payment history

• Notes from each session for professional record keeping

 

 

3. How I Collect It

 

Information is collected when you:

 

• Book an appointment or complete a consultation form via Fresha.com

• Contact me by email, phone, or through my website

• Attend a treatment session

 

 

4. How Your Data Is Stored

 

All data is stored securely through Fresha, which is GDPR compliant and uses encrypted servers.

Your information is accessible only to me and used solely for managing appointments and treatments.

Health records are kept for 7 years, in line with professional insurance and industry standards.

 

 

5. How I Use Your Information

 

Your data is used to:

 

• Book and manage your appointments

• Assess suitability for treatment

• Record treatment progress and outcomes

• Contact you about appointments or relevant follow-ups

• Meet professional, legal, and insurance requirements

 

I do not share or sell your data to third parties.

 

 

6. Marketing

 

I may occasionally send appointment reminders, updates, or offers.

You can opt out of these communications at any time by replying “unsubscribe” or adjusting preferences in Fresha.

 

 

7. Your Rights

 

Under UK GDPR, you have the right to:

 

• Access your personal data

• Request correction of inaccurate information

• Ask for your data to be deleted (where legally possible)

• Withdraw consent for contact at any time

 

Requests can be made by email. I aim to respond within 30 days.

 

 

8. Cookies and Website Data

 

This website uses minimal cookies to help it run smoothly and track general site traffic.

No personal information is collected through cookies.

 

 

9. Updates to This Policy

 

This privacy policy may be updated from time to time.

The latest version will always be available on this website.

 

Last updated: November 2025

 

 

Contact

 

BodyTherapy.Health

Sissinghurst, Kent

Email: as above

Phone: as above